Contact Us
Last updated: 13 October 2026
Questions about the app, a card that should be fixed, a festival we have missed, or a request about your account — all of it reaches the same place, and a person reads it.
Support
Trouble signing in, a photo that will not upload, anything that does not work.
Your data
To see, correct or delete what we hold about you, write from an address we can tie to your account.
A card that should change
A wrong attribution, a picture that does not belong, a wish that reads badly — tell us which card.
When we answer
- Weekdays 10:00 – 19:00 IST
- Weekends 10:00 – 17:00 IST
- Most messages are answered within 24 hours.
Grievance officer
A Kumar — Director & Grievance Officer
Crazy Crafto Pvt Ltd
Email: vandanadmin@snapreel.in
Phone: +91 98966 99084
For complaints under the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the Consumer Protection Act, 2019. A grievance is acknowledged within 24 hours and settled within 30 days.